FAQs

Our Service Schedule is available on the “Schedule Pick Up” tab. Please note that orders are grouped by zip code and surrounding areas to ensure efficient routes. Call/Text 702-981-4050 to find out when we’re in your neighborhood, or drop off to us and save on delivery! 12023 Bammel North Houston Rd Houston, TX 77066

Just place your laundry in lightweight bags, label them with your last name and leave it outside your front door by 8am! That’s it! We pride ourselves on prompt service. Please be sure to have everything ready for your scheduled pick up window.

** If you have special care instructions for certain items (handwash, hang dry, stain treat, etc) we ask that you separate those items from your other laundry.  PLEASE BE SURE TO SEPARATE ITEMS TO BE DRY CLEANED. If you are providing/returning hangers, please stack them neatly separated from laundry items.

No problem! Our Grab & Go Pick Up Process is super convenient and completely contactless!  Simply leave your laundry bags on your porch. We’ll send pictures to confirm the weight of your items and email your receipt. We are happy to offer porch delivery as well. We recommend placing a chair or small table outside for delivery. Orders are wrapped in plastic to protect them from the elements.

 

Yes! We accept in-store drop offs Monday-Friday 11am-6pm. Appointment required and turnaround time may vary. Call, text or shoot us an email for more info! 

12023 Bammel North Houston Rd Houston, TX 77066

We do ask that you separate any special care items such as handwash, hang dry, stain treat, and Dry Cleaning. We can handle all the other sorting! 

Pick Up/Delivery turnaround varies based on services rendered. (Turnaround for In-Store Drop Offs will be determined at time of drop off) 

Laundry ONLY (Full Service &/or Fluff & Fold)

99lbs or LESS: 48 hours

100lbs or MORE: 3-4 Days

Laundry & Dry Cleaning 2 Days Minimum. Please allow 3-5 days for Household items and heavily stained garments. Laundry and dry cleaning will be returned at the same time. We do not offer partial deliveries.

Please empty all pockets. We will return anything we find, however, Signature Sudz is not responsible for damage caused by items not removed from pockets prior to service.

YES!! Minimum standard laundry order required on ALL dry cleaning orders. (10LB Full Service or 15LB Fluff & Fold)  Laundry and Dry Cleaning will be returned at the same time. Please allow 3-4 days for Household items. (See Dry Cleaning tab for Rates)

All Dry Cleaning is outsourced through Champion Cleaners. They are located at 

ADDRESS
8320 Louetta Rd # 200
Spring, TX 77379

CONTACT
(281) 320-8384

Please contact them DIRECTLY if there are any concerns about your dry cleaned items. Signature Sudz is NOT responsible for dry cleaning claims. 

Absolutely!!! We are a judgment free zone! Send us the whitey tighties, grannies, and sexy stuff, too! They’ll be returned freshly washed and folded along with the rest of your laundry!

Yes. We are happy to deliver your completed order on the next day of service for your area. Please inform us when you schedule your pick up. ALL orders subject to the minimum 48 hour turnaround.

Nope! Detergent and bleach are INCLUDED!

Detergents/Dryer Balls:

Our Natural Laundry Soaps/Dryer Balls are made with natural ingredients & infused with essential oils! Available in the following scent combinations:

Lavender

Lemongrass & Eucalyptus

Sweet Orange & Tangerine

Frankincense & Peppermint

Fragrance Free

Bleach:

Seventh Generation (Chlorine Free)

$7.50 is our flat fee for pick up and delivery.

First 5lbs free! (First time customers only)

$5 off for each referral (Send your friends our way and after their first order, you save $5 off your next order.)

$5 off for posting a review on FB or Google (One time discount)

Payment is due prior to delivery. We accept Venmo, Cashapp, and Paypal.

Absolutely! We offer a $.05 credit for each of our white plastic hangers you return with your order. Got fancy smancy ones you love? Send them on over! We’ll apply the hanger credit for each one we use for your order. Not to worry, we’ll send back any extras! 

*Hanger credit does NOT apply to wire Dry Cleaning hangers. 

Still have questions? Call or text us at 702-981-4050! You can also message us on Facebook or shoot us an email at signaturesudz@gmail.com We’re always happy to help!