FAQs

Just gather your laundry totes near your front door! That’s it! We’ll bag it, weigh it, and get out of your hair! We pride ourselves on prompt service, so please be sure to have everything ready for your scheduled pick up time.

** If you have special care instructions for certain items (handwash, hang dry, stain treat, etc) we ask that you separate those items from your other laundry.  PLEASE BE SURE TO SEPARATE ITEMS TO BE DRY CLEANED. If you are providing/returning hangers, please stack them neatly separated from laundry items.

We prefer that someone be present for your first order. We weigh everything in front of you and calculate your total at pick up. This way, you can see how everything works and know exactly how much your order will cost.

If you can’t be home, simply leave everything on your porch. We’ll send pictures to confirm the weight of your items and leave a copy of your receipt. We are happy to offer porch delivery as well.

Please note that payment is due ON or BEFORE delivery. We accept PAYPAL, CASHAPP and VENMO payments. 

We do ask that you separate any special care items such as handwash, hang dry, stain treat, and Dry Cleaning. We can handle all the other sorting! 

Just gather your laundry near your front door, and we will place everything in our laundry bags. After we weigh it and calculate the total, we’ll be on our way. We’ll sort, wash, fold or hang your items to your exact specifications and return them in 48 hours! Orders exceeding 100lbs may be subject to a 72 hour turnaround.

Turnaround times vary based on services rendered.

Laundry ONLY (Full Service &/or Fluff & Fold)

99lbs or LESS: 48 hours

100lbs or MORE: 3-4 Days

Laundry & Dry Cleaning 2 Days Minimum. Please allow 3-5 days for Household items and heavily stained garments. Laundry and dry cleaning will be returned at the same time. We do not offer partial deliveries.

Please empty all pockets. We will return anything we find, however, Signature Sudz is not responsible for damage caused by items not removed from pockets prior to service.

YES!! Minimum standard laundry order required on ALL dry cleaning orders. (10LB Full Service or 15LB Fluff & Fold)  Laundry and Dry Cleaning will be returned at the same time. PLease allow 3-4 days for Household items. (See Dry Cleaning tab for Rates)

All Dry Cleaning is outsourced through Champion Cleaners. They are located at 

ADDRESS
8320 Louetta Rd # 200
Spring, TX 77379

CONTACT
(281) 320-8384

Please contact them DIRECTLY if there are any concerns about your dry cleaned items. Signature Sudz is NOT responsible for dry cleaning claims. 

Absolutely!!! We are a judgment free zone! Send us the whitey tighties, grannies, and sexy stuff, too! They’ll be returned freshly washed and folded along with the rest of your laundry!

Our Service Schedule is available on the “Schedule Pick Up” tab. Please note that orders are grouped by zip code and surrounding areas to ensure efficient routes. Call/Text 702-981-4050 to find out when we’re in your neighborhood!

Yes. We are happy to deliver your completed order on the next day of service for your area. Please inform us when you schedule your pick up. ALL orders subject to the minimum 48 hour turnaround.

No. Detergents are complementary and we offer the below options:

Detergents:

Gain Original

Tide Original

Free & Clear

Bleaches:

Clorox

Seventh Generation (Chlorine Free)

Dryer Sheets:

Gain

Bounce

Free & Clear

$7.50 is our flat fee for pick up and delivery.

First 5lbs free! (First time customers only)

$5 off for each referral (Send your friends our way and after their first order, you save $5 off your next order.)

$5 off for posting a review on FB (One time discount)

Payment is due ON or BEFORE delivery. We accept Venmo, Cashapp, and Paypal payments. 

Absolutely! We offer a $.05 credit for each of our white plastic hangers you return with your order. Got fancy smancy ones you love? Send them on over! We’ll apply the hanger credit for each one we use for your order. Not to worry, we’ll be sure to send back any extras! 

*Hanger credit does NOT apply to wire Dry Cleaning hangers. 

Still have questions? Call or text us at 702-981-4050! You can also message us on Facebook or shoot us an email at signaturesudz@gmail.com We’re always happy to help!